Enhancing Network Latency Accuracy for a Leading Stock Exchange

Client Overview

One of India’s premier stock exchanges and the second largest globally in terms of equity trade volumes, this financial institution operates with a fully integrated business model. Its services span exchange listings, trading, clearing and settlement, market data solutions, and financial education. As a technology-driven pioneer, the exchange prioritizes system reliability and performance through continuous innovation and strategic investments in cutting-edge infrastructure.

Business Need

The exchange required precise and accurate network latency reporting to enhance system monitoring and ensure seamless trading operations.

Challenge

Existing network monitoring processes reported inconsistent latency figures, fluctuating significantly from 2 microseconds (µs) to 2 seconds (s). These wide variations resulted in misleading data, impacting decision-making and overall system performance assessment.

Solution Approach

Our team conducted an in-depth analysis of the exchange’s network infrastructure and monitoring framework to diagnose the root cause of latency inconsistencies. Key actions included:

• Comprehensive Network Audit – Identified performance bottlenecks and inconsistencies in latency tracking.

• Optimized Monitoring Parameters – Implemented refined measurement criteria across different network segments to enhance accuracy.

• Stabilized Latency Reporting – Applied advanced monitoring techniques to reduce the fluctuations and report a more precise and narrow range of network latency.

Outcome & Impact

With the improved monitoring framework, the exchange significantly enhanced the accuracy of its network latency reporting. The deviation in latency figures was minimized, leading to a reporting accuracy improvement from 95% to 99.9%. This enhancement enabled more reliable performance tracking, ensuring robust trading operations and superior decision-making for market participants.

By leveraging innovative monitoring solutions, the exchange reinforced its commitment to technology-driven excellence, maintaining its position as a global leader in financial markets.